For retailers and wholesalers:

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Market Operations

From settlements and credit arrangements to disputes, we provide you with the resources you need to operate effectively.

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Market Assurance

Find out more about our market entry process, compliance as Market Operator and our performance activities.

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Market Improvement

Discover more about our business planning activities, as well as progress within the Bilateral Transactions Programme.

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Governance and Support

Find out more about our business continuity activities, and browse our collection of guidance documents, training videos and programmes.

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Join our mailing list

Receive the most relevant and up-to-date communications from MOSL by signing up to our mailing list.

Peer Comparison League Tables

View charts comparing the performance of retailers and wholesalers.

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Market Charges

Information on the various charges issued by MOSL to its members.

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Compliance and Audit

Read more about our trading party and Market Operator compliance and audit activities.

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Market Focus

Read our publication, which provides a monthly update on MOSL and the water retail market.

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Market Request Calendar

View all current and upcoming market requests, including MOSL and industry surveys, consultations and requests/calls for information.

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Contact us

Get in contact with MOSL.

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