Johanna Dow

Non-Executive Director Unassociated Retailers

Johanna Dow

Jo has been the CEO at Business Stream since October 2014. She has over fourteen years’ experience of operating in a competitive retail water market, initially in the Scottish market and then more recently in the English market where Business Stream have been active since 2012. A chartered accountant, Jo initially started her career in private practice before joining Scottish and Southern Energy in 1998. She moved to Scottish Water in 2002, before joining Business Stream in 2006, initially as Finance Director. Jo holds a number of senior roles on industry stakeholder forums. In January 2020, she has been appointed as a Non-Executive Director on the Board of the Central Market Agency (the Market Operator in Scotland) and is also a member of the Audit and Risk Committee.

Jo was also appointed as the Retailer representative on the Senior Water Demand Steering Group established to advise government, regulators and industry on progress, ambition and necessary action to reduce demand for water, to ensure the English water supply is resilient to climate change and population growth. She was also appointed to Business in the Community (Scotland) Advisory Board to help shape the organisation’s priorities and provide strategic guidance and support. She was also appointed Chair of the BITC Climate Action Group in 2021.

Jo’s extensive experience in the water industry, including relevant Chair and Executive roles mean she is well placed to contribute towards MOSL’s key objectives of ensuring that the market operates effectively and efficiently, providing a ‘level playing field’ for all companies operating in the market, and identifying and mitigating any risks to these goals.

Johanna Dow

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