Bilateral Hub

The Bilateral Hub is the central market system which trading parties must use to initiate and manage all business retail bilateral processes as set out in the market codes. MOSL, in partnership with CGI, and trading party working groups are continually working to improve the Bilateral Hub functionality and operations. Here you’ll find MOSL’s release plans, outlining future functionality.

All Bilateral Hub related queries and tickets should be directed to the MOSL Service Desk.

You can raise a ticket by logging in to ServiceNow (via the MOSL Service Desk button to the right)

If you don’t have access to ServiceNow, your Contract Manager or Deputy Contract Manager can request access via My MOSL.

Bilateral Hub – Next Releases

Release Note - Release 14.0

31/10/2025

Bilateral Hub Release Note 13.6.0 Production

24/10/2025

Bilateral Hub Release Note Pre Production

02/10/2025

Release 13.6 content

14/08/2025

Bilateral Hub – Current Release

Bilaterals Release Schedule 2025-2026

14/08/2025

Bilateral Hub Release Note 13.5.0 Production

14/08/2025

Bilateral Hub– Previous Release

Bilateral Hub Release Note 13.0.0

16/09/2025

Bilateral Hub - Defect Management

Known Defect Log Pre production

31/10/2025

Observation Log Production Environment

31/10/2025

Bilateral Hub Administration

Trading Party Systems Proforma

18/09/2025

Bilateral Hub – Release Archive

Bilateral Hub Release Note 12.0.0 Production

18/09/2025

Bilateral Hub Release Note 11.0.0 Production

18/09/2025

Bilateral Hub Release Note 10.0.0 Production

18/09/2025

Bilateral Hub - Training Videos

Landing Page - Bilateral Hub

Submitting a service request - Bilateral Hub

Reviewing and progressing a service request - Bilateral Hub

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