Switching dashboard

This dashboard gives an overview of the current switching rates and behaviours within the market. The data looks at the number of successful T108 transactions, the number of supply points (SPIDs) that have switched at least once, and the switch cancellation rate. Users can view the number of successful switch (T108) transactions, the number of supply points (SPIDs) that have switched at least once, and the proportion of switches that are cancelled. Current and trend data is shown and can be sliced by month, wholesaler, incoming or outgoing retailer, water resource zone, postal sector and consumption bandings.

This data is accurate as at the first business day of the month and is updated on the 9th business day of every month. The About page provides more detail about each measure. For further guidance on how to use this dashboard, please click here. For more information on switching activity click here.