FAQs

Here you can search for the most Frequently Asked Questions (FAQs) for several areas across the site, including our various groups, events, services and improvement programmes. You can search for a specific FAQ category using the dropdown menu on the right, and view all of the relevant FAQs for any category by selecting the corresponding ‘View all’ button.

If you are unable to find what you need, please don’t hesitate to contact us.

About MOSL

Bilateral Transactions Programme

Business planning

Certificates and IP Addresses

CMOS

Code Change Committee

Data Assurance Service

Deregistration

Late Payments

Market Entry Assurance (MEA)

Market Exit - Interim Supply Allocation

Market Improvement Fund

Market Performance Framework (MPF) Reform

Market Re-assurance

Meter Reads

MO Portal

Operations and Release Working Group (ORWG)

Panel

Partners Accounts

Retailer Wholesaler Group (RWG)

Settlement

Service Desk

Strategic Panel

Switching

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