RWG Awards

What a lovely surprise! A huge thank you to everyone who voted for me. It’s very touching to be recognised by your peers in this way, especially when there is so much good work being done by so many great people across the RWG groups, all of whom have a genuine commitment to improving the market. At the end of the day, the RWG is about working collaboratively together. Every step forward is down to members’ dedication to tackling those thorny issues and finding practical solutions. We’ve made some good progress this last year. Keep up the good work!”

It was wonderful and very unexpected to receive the award, and I thank the Chairs for nominating me. I have been an active member of the RWG since its inception and recognise the impact the group has had on many areas of friction in the market. The RWG is founded on the hard work, knowledge and passion of members across trading parties and consistently provides practical improvements for the benefit of our customers. I am proud to be part of this collaborative group and really appreciate the recognition this award has given of the efforts I have made personally."

Being involved in the RWG has always felt like a really beneficial add-on to the day job and there are so many committed people involved across all the sub-groups working to make the market a more effective and efficient place for trading parties and customers. It does feel like real progress is being made across many different areas and there is always more to do, but we continue to tackle the issues collectively with energy and enthusiasm. It is a real privilege to be recognised for my involvement, but it is a team effort as there are many that provide significant support to the work of the Tariffs Sub-group.”

What a lovely surprise to receive an RWG Award! I have enjoyed being able to work more closely with a wider range of trading party colleagues since taking on the role to support RWG to deliver its varied activities. I continue to be blown away by the time and expertise that so many give to driving change in the market for the benefit of customers and feel honoured to be recognised for my contribution."

I’m surprised and very taken back to have received this award this year. I see what I do as just “doing my job” and take pride in having the opportunity to use my 27 years of water industry knowledge in billing and operations to help shape the non-household market into a better place with less friction for trading parties. We have a lot of great people on all the groups that I’m involved in and everyone plays their part. I feel it’s important for NWL that I’m involved in as many of the groups as I can be as it’s so important to ensure I then deliver any business change back into our organisation so we can constantly improve the service we deliver to the retailers we serve. Thank you so much for the recognition it really makes my job worthwhile."

Thank you so much for those who recognised my input into improving the market for trading parties and non-household customers over the last 8 years. In representing a number of small retailers since 2017, it has been a challenge to participate in the various RWG sub-groups to provide focused insight of practical issues and to represent the position of smaller retailers, whilst also delivering the day job of operational services directly to customers. I look forward to continued RWG input where possible and appreciate the time and acknowledgement of my market perspective from all other RWG participants."

I’m genuinely surprised and honoured to receive this award. While it has my name on it, it truly reflects the collaboration and dedication of the entire working group. Settlement is a complex area that impacts the whole market, and driving meaningful change to improve outcomes for customers is both challenging and essential. This recognition belongs to the collective effort of the group, and I’m proud to share it with them.”

Well this is a pleasant surprise - thank you to everyone that nominated me! I have thoroughly enjoyed supporting the Smart Meter Rollout Communications Sub-group and it’s gratifying to know that my contribution to the team has made a difference. It’s remarkable what a group of volunteers can achieve above and beyond the ‘day job’ and I wish RWG continued success. Thanks again.”

It was a pleasant surprise to be presented with the award in recognition of my contributions to the RWG Tariff Simplification Sub-group. The opportunity to collaborate with a group of capable and committed professionals from both wholesale and retail sectors has been especially rewarding.”