Disputes Committee

The Panel established the Disputes Committee in accordance with Schedule 9 of the Market Arrangements Code (MAC). The Disputes Committee is a Committee of the Panel and its authority is assigned as such.

What does the committee do?

The purpose of the Disputes Committee is to determine the outcomes of Trading, Non-Trading, Market Operator (MO) and Market Arrangements Code (MAC) Disputes. It may also recommend changes to the market codes which support procedures to resolve disputes.

Decision Making

The Disputes Committee will base its decision of a dispute on the issue raised, the information provided, and the relevant provisions of the Code.

Where such a decision involves the action(s) of an exiting Undertaker and/or an acquiring Licensee, the Disputes Committee will assume the total transfer of responsibilities and liabilities to the acquiring Licensee. If a transfer scheme has been applied under The Water and Sewerage Undertakers (Exit from Non-household Retail Market) Regulations 2016 that varies this transfer of responsibility, then trading parties should provide evidence of these variations to the Disputes Committee to be taken into consideration.

For more information, please refer to the committee's Terms of Reference.

Committee members

The Disputes Committee will consist of 10 members with relevant water and sewerage industry experience, as set out in Section 1.3 (Schedule 9) of the Market Arrangements Code (MAC). The current members are:

  • Rick Hill MBE – Chair (Independent)
  • Julian Tranter – Wholesaler (Thames Water)
  • Patrick McCart - Retailer (ADSM)
  • Peter Strain - Retailer (Castle Water)
  • Dylan Freeman - Wholesaler (Southern Water)
  • Wendy Monk - Retailer (Wave)
  • Neil Pendle - Retailer (Waterscan)
  • Matthew Rix – Wholesaler (Yorkshire Water).

Contact the Committee

Please refer any questions you have concerning disputes to the Panel Secretatiat.

To maintain the impartiality and independence of members, and as outlined in the MOSL Code of Conduct, trading parties should not contact individual Committee members regarding disputes.

Meetings table

The Disputes Committee will meet as and when disputes that have been raised for consideration. The dates, agendas, minutes and papers are available in the table below.

Title Date Time Location Agenda Headline Minutes Papers Slidepack
Disputes Committee 49 04/12/2024 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 48 06/11/2024 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 47 02/10/2024 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 46 04/09/2024 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 45 07/08/2024 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 44 03/07/2024 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 43 05/06/2024 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 42 08/05/2024 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 41 03/04/2024 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 40 06/03/2024 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 39 07/02/2024 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 38 10/01/2024 10:00 am - 1:00 pm Microsoft Teams Download
Disputes Committee 37 12/12/2023 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 36 27/11/2023 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 35 23/10/2023 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 34 25/09/2023 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 33 16/08/2023 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 32 24/07/2023 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 31 28/06/2023 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 30 22/05/2023 10:00 am - 1:00 pm Microsoft Teams
Disputes Committee 29 24/04/2023 10:00 am - 1:00 pm Virtual Download Download Download
Disputes Committee 26 14/12/2022 10:00 am - 1:00 pm Virtual
Disputes Committee 25 16/11/2022 10:00 am - 1:00 pm Virtual
Disputes Committee 24 19/10/2022 10:00 am - 1:00 pm Virtual Download Download
Disputes Committee 23 14/09/2022 10:00 am - 1:00 pm Virtual
Disputes Committee 21 12/07/2022 10:00 am - 1:00 pm Virtual
Disputes Committee 20 15/06/2022 10:00 am - 1:00 pm Virtual
Disputes Committee 19 18/05/2022 10:00 am - 1:00 pm Virtual Download - Download - -
Disputes Committee 17 16/03/2022 10:30 am - 1:30 pm Virtual - - - - -
Disputes Committee 16 16/02/2022 10:30 am - 1:30 pm Virtual - - - - -
Disputes Committee 15 19/01/2022 10:30 am - 1:30 pm Virtual Download Download Download
Disputes Committee 14 08/12/2021 10:30 am - 1:30 pm MS Teams - Virt... - - - - -
Disputes Committee 13 24/11/2021 10:30 am - 1:30 pm MS Teams - Virt... Download - Download Download -
Disputes Committee 12 13/10/2021 10:30 am - 1:30 pm MS Teams - Virt... - - - - -
Disputes Committee 11 22/09/2021 10:30 am - 1:30 pm MS Teams - Virt... Download - Download - -
Disputes Committee 10 25/08/2021 10:30 am - 1:30 pm MS Teams - Virt... Download - Download Download -
Disputes Committee 9 14/07/2021 10:30 am - 1:30 pm MS Teams - Virt... Download - Download - -
Disputes Committee 8 23/06/2021 10:00 am - 1:00 pm Teams - Virtual... - - - - -
Disputes Committee 7 19/05/2021 10:30 am - 1:30 pm Teams - Virtual... Download Download Download
Disputes Committee 6 21/04/2021 9:30 am - 9:30 am Teams - Virtual... Download Download Download
Disputes Committee 5 24/03/2021 10:30 am - 1:30 pm Teams - Virtual... Download Download Download
Disputes Committee 4 24/02/2021 10:30 am - 1:30 pm Teams - Virtual... Download Download Download
Disputes Committee 3 20/01/2021 10:30 am - 1:30 pm Teams - Virtual... Download Download Download
Disputes Committee 2 09/12/2020 12:00 am - 12:00 am Teams - Virtual... Download Download Download
Disputes Committee 1 18/11/2020 9:30 am - 12:30 pm Teams - Virtual... Download Download Download
Trading Disputes Committee 39 19/08/2020 11:43 am - 11:43 am TBC Download Download Download
Trading Disputes Committee 38 15/07/2020 12:00 am - 12:00 am TBC Download Download Download
Trading Disputes Committee 36 20/05/2020 11:00 pm - 11:00 pm TBC Download Download Download
Trading Disputes Committee 35 15/04/2020 11:00 pm - 11:00 pm TBC Download Download Download
Trading Disputes Committee 34 18/03/2020 11:00 pm - 11:00 pm TBC Download Download Download
Trading Disputes Committee 33 12/02/2020 11:00 pm - 11:00 pm TBC Download Download Download
Trading Disputes Committee 32 15/01/2020 11:00 pm - 11:00 pm TBC Download Download Download
Trading Disputes Committee 31 11/12/2019 11:00 pm - 11:00 pm TBC Download Download Download
Trading Disputes Committee 30 20/11/2019 11:00 pm - 11:00 pm TBC Download Download Download
Trading Disputes Committee 29 16/10/2019 12:00 am - 12:00 am TBC Download Download Download
Trading Disputes Committee 28 18/09/2019 TBC Download Download
Trading Disputes Committee 27 21/08/2019 12:00 am - 12:00 am TBC Download Download Download
Trading Disputes Committee 26 17/07/2019 12:00 am - 12:00 am TBC Download Download
Trading Disputes Committee 25 19/06/2019 11:30 am - 11:30 am TBC Download Download Download
Trading Disputes Committee 24 15/05/2019 10:29 am - 10:29 am TBC Download Download
Trading Disputes Committee 23 23/04/2019 10:28 am - 10:28 am TBC Download Download Download
Trading Disputes Committee 22 20/03/2019 12:00 am - 12:00 am TBC Download Download Download
Trading Disputes Committee 21 28/02/2019 12:00 am - 12:00 am TBC Download Download Download
Trading Disputes Committee 20 16/01/2019 10:25 am - 10:25 am TBC Download Download Download Download
Trading Disputes Committee 19 12/12/2018 8:00 am - 5:00 pm TBC Download Download Download
Trading Disputes Committee 18 21/11/2018 8:00 am - 5:00 pm TBC Download Download Download
Trading Disputes Committee 16 19/09/2018 12:00 am - 12:00 am TBC Download Download Download
Trading Disputes Committee 15 22/08/2018 12:00 am - 12:00 am TBC Download Download Download
Trading Disputes Committee 13 20/06/2018 12:00 am - 12:00 am TBC Download Download Download
Trading Disputes Committee 11 18/04/2018 12:00 am - 12:00 am TBC Download Download Download
Trading Disputes Committee 06 08/11/2017 12:00 am - 12:00 am Download Download Download
Trading Disputes Committee 02 12/07/2017 TBC Download Download Download Download
Trading Disputes Committee 01 07/06/2017 12:00 am - 12:00 am TBC Download Download Download Download

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