Performance Assurance Committee (PAC)
The Performance Assurance Committee (PAC) is a Committee of the Strategic Panel that replaces the Market Performance Committee as part of the Market Performance Framework (MPF) Reform. The PAC is responsible for monitoring performance in the business water market, holding water companies to account to maintain improved and sustainable customer outcomes.
Purpose
The responsibilities of the Performance Assurance Committee include:
- Providing oversight on the effectiveness of the market by monitoring and measuring the delivery of key market activities, particularly those that affect the service that customers receive
- Ensuring that trading parties’ performances are monitored objectively and, where performances fall below target levels, appropriate and effective rectification measures are put in place
- Ensuring trading party compliance through the use of audits
- Ensuring compliance of MOSL's activities which support the delivery of central market processes and the implementation of the Market Performance Framework (MPF)
- Ensuring levels of governance provide sufficient oversight and resource
- Reporting to the Strategic Panel on progress delivering agreed strategic priorities.
The Performance Assurance Committee, supported by MOSL as the Market Operator, shall ensure that its activities are managed and planned to ensure the efficient and comprehensive delivery of these activities.
Membership
The Performance Assurance Committee has the following voting members:
- Claire Whyley - Independent Chair
- Lindsey Fussell - Independent Member
- Keith Richards - Independent Member
- Adam Boyns - Customer Representative
- Sam Dawson - Wholesaler Representative
- Tanya Sephton - Wholesaler Representative
- Jesse Wright - Wholesaler Representative
- Ben Kershaw - Retailer Representative
- Andrew Smith - Retailer Representative
- John Spreadbury - Retailer Representative
The following are non-voting affiliate members of the committee:
- Shaun Kent - Ofwat
- Sarah McMath - MOSL
Related Documents
Related pages
Closed Committees and Groups
Access the Market Performance Committee (MPC) documentation through this page.
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