Roadmap to a Flourishing Market
On 20 September 2024, the Strategic Panel published its Roadmap to a Flourishing Market.
The Roadmap sets out what the Panel believes needs to change to improve how the business water market functions in order to deliver greater benefits for customers.
Ultimately it aims to provide Ofwat with sufficient confidence that customers will remain protected and could benefit from a move to more self-regulation and increased competition. The approach to developing the roadmap was endorsed by Ofwat and Defra.
The publication of the final roadmap followed a consultation on the draft roadmap in July 2024.
The roadmap sets out 31 market conditions which the Panel believes need to be met for the market to begin to flourish. These conditions have been used to set out 34 actions the Panel believes need to be taken to deliver these conditions.
Each action is assigned to the primary stakeholder responsible and there are actions for Defra, Ofwat, the Strategic Panel, MOSL, CCW, wholesalers and retailers to deliver. The roadmap also highlights the key actions that could enable an earlier review of the Retail Exit Code (REC) price protections in the market.
The final roadmap and supporting appendices can be found via the links below (please note appendix A is at the end of the main document).
The Strategic Panel launched the Roadmap at its Open Forum in London on 23 September 2024. The slides and a summary of the day are available on the event page.
Draft Roadmap for consultation
The draft roadmap and appendices that were consulted on between 1 July and 6 August 2024 can be found below.