Johanna Dow

Jo qualified as a chartered accountant while working in private practice. She joined the Finance team at Scottish and Southern Energy in 1998, before moving to join Scottish Water in 2002. In 2006, she was seconded to Business Stream to create the governance framework, funding structure and strategy for a new business which went on to become Business Stream, the first licensed retailer in the Scottish retail water market.  Jo became Finance Director of the new company in 2006 and was appointed Chief Executive in October 2014.

During Jo’s time as CEO, she has led the successful delivery of the company’s ambitious growth strategy,  helping cement Business Stream as one of the leading players in the UK water market. This has included two acquisitions of scale and securing a number of high profile, multi-million pound contracts.

Jo is a member of the Business in The Community (BiTC) Scotland Advisory Board, a business-led membership organisation dedicated to promoting responsible business by inspiring members to build thriving communities and to make a positive difference to the environment. In 2021, Jo was appointed Chair of the BiTC Scotland Climate Action Group, which has been established to support small businesses across Scotland to reduce their carbon emissions and accelerate the journey to net zero.

Jo is also a Non-Executive Director of Jersey Water and a Non-Executive Director of Market Operator Services Ltd, the market operator for the non-household retail water market in England.