Today we have published our final 2022-25 Business Plan for member voting.
We were encouraged by the broad support we received through the consultation, which ran from 8 January to 25 January. In total, we received 25 responses (22 via the online platform and three submitted to MOSL offline). Overall feedback on the plan showed strong support for the level of charges (88% of respondents) and the five key improvement programmes it set out (92% of respondents).
There was also strong support (84% of respondents) for using unspent budget from this year to fund additional budget on the Market Performance Framework (MPF) Reform, which has been called out by Ofwat and other stakeholders as a ‘priority’ for the market. Due to the high level of support, we have reflected this change in the final plan. Total costs will increase by £150k to £11,550k, but market operator (MO) charges will remain unchanged at £11,400k. The £150k of spend will instead be funded from reserves, using expected underspend from the current financial year.
We received some challenge in the feedback on the scope of MOSL’s Data Insight improvement programme, with two trading parties raising concerns over the extent to which MOSL undertakes new data services – including data sharing proposals - and the governance required for these services. To respond to this, we have added further clarity around the additional governance for new data services, which will include review by the Strategic Panel. We have also clarified the optionality for data sharing agreements.
Whilst overall trading parties were supportive of the budget set out in our plan, some respondents asked for greater transparency on the inflationary increase. This information has now been added to the budget section of our plan.
In terms of our improvement programmes, most trading parties felt that the prioritisation of their delivery was appropriate and covered the right focus areas. Some trading parties asked us to ensure our programmes remain flexible and that we continue to engage members to understand the ongoing impact, costs and benefits to them associated with proposed changes. As the feedback was supportive overall of the improvement programmes, we have not made any changes to these areas of the plan, other than those outlined above.
We will be reaching out to respondents individually to understand their feedback in more detail – for example in areas such as the potential for longer-term benchmarking, the setting of future years’ programme milestones and the Strategic Metering Review and Data Cleanse timelines.
We look forward to these discussions and would like to thank trading parties for their comprehensive and considered feedback to our consultation. For full transparency, we have published the anonymised responses on our website.
Members are now able to vote on the approval of our business plan until 25 February. We will be holding a General Meeting on the 25 February, the notice for which has been sent to Contract Managers, along with information on how to vote. We encourage all members to vote by proxy in advance of the meeting.
If you have any questions on the voting process, the consultation or changes to the plan, please email
