Today MOSL has published its Annual Report and Financial Statements for the year ending 31 March 2025.
MOSL’s enhanced Annual Report aims to provide transparency and visibility of MOSL’s performance and delivery across the financial year. It also outlines our work as a responsible business, including our audit and compliance with the market codes, our culture and commitments to our people and our broader sustainability activities with stakeholder and community partners.
Headline messages:
- We achieved 20 out of 20 Key Performance Indicators (KPIs) relating to our core services, demonstrating our focus on performing as market operator
- We delivered 90% of our improvement programme milestones, with all remaining milestones due to be delivered in 2025/26
- We spent 3.1% less than our approved budget, excluding changes in MPF phasing, demonstrating our commitment to cost-efficiency
- We finished the year with one open non-compliance, rated as low risk. This non-compliance relates to retention of data in CMOS with a code change already in progress (CPW157 – Data Retention Beyond Seven Years)
- We embedded our sustainability reporting into a two-year cycle, notable achievements include the introduction of our new Environmental Policy and raising over 130% of our fundraising target for our charity of the year, No Limits
- We have an average employee Net Promotor Score (eNPS) of 56 and a score of 3.6 (out of 5) rated by trading parties.
In publishing our Annual Report, our Finance Director, Steve Formoy said “Our annual report provides us with an opportunity to reflect and share what we have delivered over the course of each year. It provides a useful track record of our performance and our priorities, not only in terms of our business plan commitments but our commitments to our people, our community and the market we operate. Hitting our milestones is just part of the story. This report seeks to demonstrate how we engage, seek input and listen to trading parties and other stakeholders through our multi-year programmes of work and the services we provide.”
Following approval from the Board, members will be asked to formally adopt the Annual Report and Financial Statements at a General Meeting being held at the end of July. Notice of the General Meeting will be sent to members at least 14 days in advance.
If you have any questions about the Annual Report and Financial Statements, please email