On 4 March, MOSL responded to Ofwat’s consultation on strengthening protections for customers in the business retail market by implementing a cost recovery mechanism and cashflow support tool into the interim supply arrangements.
In our response, we emphasised our support for robust interim supply protections for both customers and retailers in the event of an unexpected retailer exit from the market. We encouraged Ofwat to carefully consider retailer feedback to ensure the proposed changes create sufficient incentives for retailers to act as interim suppliers.
We also highlighted the need for alignment with wider policy and legislative developments, including reforms proposed in the Water White Paper.
We look forward to continuing to work with Ofwat to ensure any new interim supply arrangements are attractive to retailers and provide strong, effective protections for all market participants.
The full response is available here.
For further information regarding MOSL’s response, please contact
