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The first in our Equality, Diversity and Inclusion (EDI) blog series - Oliver Nkosi, Consumer Relations Manager at CCW speaks about his role at CCW, his background, his personal perspective on EDI, and the positive actions he has seen the industry and CCW take in promoting equality.

How has the pandemic impacted how we interact with customers? MOSL's Head of Market Communications and Engagement explores.

Following the Panel and Ofwat’s approval of the Market Codes change, CPW119 and CPM042 – due for implementation on 5 November – it was also necessary to update MOSL’s Articles of Association to align with this change in membership.

Following the very successful launch of the Bilaterals Hub, John Gilbert shares his thoughts on collaboration and how collaboration divides the tasks and multiplies the successes.

For the past four years the way in which trading parties have managed communications in key market processes, such as locating or replacing a water meter, has varied between water companies and led to significant issues for customers.

It's been a year since Anne Heal became Chair of the MOSL Board. Read her blog to find out about her experience.

Our Finance Director, Steve Formoy has been inspired by the Olympics - read his blog and find out more.

Ofwat PR24 consultation

MOSL outlines it's overarching priorities for market improvement in PR24 consultation

MOSL is publishing a new set of vacancy dashboards to provide reliable visibility of vacancy performance and occupancy issues, to track trading party performance and enable peer comparison.

As part of the Market Performance Operating Plan (MPOP) 2020/21, MOSL committed to streamlining the customer and asset data management process.

MOSL responds to Water UK's 2050 vision for the sector

‘One-size-fits-all’ is a term I struggle with. It sounds sensible, but it hardly ever works.

Today, we are setting out our support for Water UK's Net Zero 2030 Routemap

In the latest of our thought leadership series, MOSL's Head of People shares what she has learned about the important of communciation and colleague's wellbeing at at time of crisis. 

In the latest of our thought leadership series, MOSL's Head of Corporate Affairs shares what she has learned about communications whilst working remotely during this pandemic.

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