MOSL is publishing a new set of vacancy dashboards to provide reliable visibility of vacancy performance and occupancy issues, to track trading party performance and enable peer comparison.These dashboards will be used to support MOSL’s ongoing market improvement activity to manage and monitor vacancy levels and help increase the accuracy of occupancy within the market.

These new dashboards are an opportunity for collaboration and a resource to affect change, as oppose to ‘naming and shaming’. They will enable a transparent view of issues surrounding incorrect occupancy status, such as vacancy with consumption and eligibility of premises. These views will facilitate peer comparisons and incentivise market improvement.

The vacancy dashboards can be found on the MO Portal. A guidance document with details on how to use this dashboard can be found on the MOSL website. 

Alongside the new vacancy dashboard, we are introducing a new retailer focused Additional Performance Indicator (API) for vacant premises with consumption. This API was agreed with the Market Performance Committee (MPC) in April. The API flags vacant premises with consumption above a certain minimum threshold known as the ‘Q1 level’, which is the minimum amount of consumption (flowing at a constant rate) that can be accurately measured for a given meter size.

The API will be tracked via the vacancy dashboards. Performance rectification will not be implemented against the API until after a ‘bedding-in’ period of 3-6 months. During this time we will engage with trading parties to better understand their plans to review and reduce the number of vacant premises with consumption or where they have evidence that its occupancy status is appropriate. Please see the User Forum recording from 19 May on the MOSL website for further information at 1:14. 

If you have any questions regarding the new vacant dashboard, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..