Market Assurance

We provide confidence to the market that MOSL and its members are performing to the best of their ability and in line with the market codes, and that, where appropriate, the correct measures are in place to encourage improvement. This section provides further information on the market entry and exit process, as well as our performance and risk activities, such as the Market Performance Operating Plan (MPOP) and Annual Market Performance Review (AMPR).

Market Entry

Find out how to enter the water retail market.

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Market Exit

Operations following a trading party exit.

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Market Reassurance

How we provide reassurance to the market following a change.

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Performance and Risk

Our activities to monitor and encourage good performance.

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Compliance and Audit

How MOSL and the market remains compliant in its responsibilities.

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