Annual Market Performance Report (AMPR)
The Annual Market Performance Report (AMPR) evaluates the application of the Market Performance Framework (MPF) in improving market performance, at both a market level and individual trading party level. Focusing on the processes, methods and incentives of the MPF, the AMPR identifies and assesses improvements in market performance year on year.
You can find all of the published AMPR documents below.
This year's AMPR assesses the effectiveness of the holistic reports which were introduced as Additional Performance Indicators (APIs) under the 2021/22 Market Performance Operating Plan (MPOP). It also considers the work of the Market Performance Committee (MPC) against the Strategic Panel’s Priority Outcomes and sets out the findings and costs associated with deploying the MPF and undertaking the market’s audit.
The 2022/23 MPOP was published as part of our 2022-25 Business Plan and this report notes the progress made in improving performance against its
three focus areas: improving data quality, addressing metering issues and the accuracy of settlement, and timely and accurate customer transfers.
Over the last year trading parties managed to maintain or improve their performance against several metrics, such as the Retail Measure of Experience (R-Mex) and Long Unread Meters (LUMs).
The report is published against a backdrop of the Market Performance Framework (MPF) Reform, a key improvement programme in MOSL’s 2023-26 Business Plan to undertake a “root and branch” reform of the framework and the incentives to ensure they drive the right behaviours in the market to deliver better customer outcomes.