Market Performance Operating Plan (MPOP)

In the fourth year of the market, MOSL is committed to accelerating both the pace and impact of planned improvement initiatives.

The Market Performance Operating Plan (MPOP) provides the framework within which this accelerated improvement can be achieved, by focusing on two primary objectives:

  • To deliver improved customer outcomes
  • To deliver improved trading party performance and accountability.

To achieve these objectives, we have streamlined the four programmes from Market Performance Operating Plan (MPOP) 2019/20 into a single programme with three key workstreams:

MPOP 202021 image 

You can find the latest MPOP document here.

If you have any questions or would like further information on MOSL's market improvement activities, please contact us.

Related Documents

Market Performance Operating Plan (MPOP) Vacancy & Long Unread Meters Extracts Change Log 2020-02-17

Market Performance Operating Plan (MPOP) 2020/21 Consultation Draft

Data Quality Dashboard Guidance Document

Vacancy Issues Group Terms of Reference

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