Market Performance Operating Plan (MPOP)
In the fifth year of the market, this year’s MPOP recognises the importance of assessing market engagement qualitatively across a broader range of measures.
By reporting across a broader range of key measures, MOSL expect to obtain a more complete picture of trading party performance which will deliver improvements and help inform the MPF review.
Your feedback from the consultation in June 2021 has enabled MOSL to produce its MPOP setting out clear areas of improvement for the three key risk areas;
- Data Quality: Driving improvements to the quality of asset, customer and premises data in the Central Market Operating System (CMOS) supported by the Data Insight improvement programme.
- Metering Issues and accuracy of settlement: Improving consumption data in CMOS to ensure that settlement is underpinned by the requisite volume and percentage of actual reads.
- Timely and accurate customer transfers: This workstream will focus on accurate and timely customer transfers and the submission of meter reads.
Each of the focus areas either builds on learnings during the pandemic, or further strengthens the need to address specific risks highlighted in last year's MPOP.
You can find the latest MPOP document here.
If you have any questions or would like further information on MOSL's market improvement activities, please contact us.