Retailer performance dashboards
Colours on these charts are assigned based on the expected performance level as set by the metric (light blue representing the performance level has been met/exceeded; dark blue representing performance below the performance level). Where there is a “-“ against the trading party, this indicates there were no tasks against the metric.
The metrics are ranked using the average rank of the metrics, where there is a rank applied. For example, if 4 metrics have a rank, the final rank will be based on the average rank of the 4 metrics. If only 3 of the 4 applicable metrics are ranked, the final rank will be based on the 3 ranked metrics.
The metrics covered, and any associated expected performance level are as follows:
Further information on these metrics can be found on the retailer performance page.
The following tables report on retailer performance for March 2026 and were published in April 2026.
Retailers with >100,000 supply points
Traditional meter reading
Smart meter reading
Transfer meter reading
Retailers with <100,000 SPIDs
Traditional meter reading
Smart meter reading
Transfer meter reading
Self-supply and NAV retailers
Traditional meter reading
Smart meter reading
Transfer meter reading
